FAQ

Frequently Asked Questions 

What kind of products does Whisklo offer?

Whisklo offers a curated collection of innovative and high-quality accessories for pets, from harnesses, car seats, and travel bags to playful and comforting essentials. Every product is chosen with one goal: to make your pet’s daily life easier, safer, and happier.

Where does Whisklo ship to?

Currently, we ship across the United States, with plans to expand soon. Each order is carefully handled and shipped from our partner facilities to ensure the best possible delivery experience.

How long will my order take to arrive?

Delivery times vary depending on the product, but most orders arrive within 7–14 business days (or less). We’ll always provide tracking updates so you can follow your package every step of the way.

What payment methods do you accept?

We accept all major payment methods, including credit/debit cards, Apple Pay, and Google Pay, to make checkout fast, safe, and convenient.

What if my product arrives damaged or I want to return it?

If your item arrives damaged, we’ll replace or refund it immediately.
If you simply changed your mind, you can return it as long as it’s unused, in its original packaging, and within our return window. Our goal is simple: your satisfaction and your pet’s happiness.

What makes Whisklo different?

Whisklo isn’t just another pet shop, it’s a movement for pet lovers who want style, comfort, and quality in one place.
We focus on modern design, practicality, and emotional connection, because your pet deserves more than ordinary. Every product is selected with care, and every purchase supports our mission to make pets’ lives better, one accessory at a time.

Do you only sell for dogs and cats?

For now, yes. Whisklo specializes in products for dogs and cats. But our upcoming expansion will include accessories for small pets as well. Stay tuned.